Xencall Support

Billing Configuration for the Merchant Processing App

Want to set up a payment gateway? Find out how below.



Billing Configuration for the Merchant Processing App


Using Configuration Options, you can connect and configure payment processor gateways via the Merchant Processing App.


To view Configuration Options, first navigate to Billing Configuration. Here you can view and configure gateways in the Payment Gateway List (1) and manage Configuration Options (2).




Payment Gateway List


The Payment Gateway List displays all of the gateways that are available, as well as the Manual Mode option.



Select an option from the Payment Gateway List and enter your credentials using the instructions shown below.


Note: Your payment gateway service provider will provide credentials to use to connect to Xencall. Please contact them for assistance if you do not have the required credentials.



ACheck21


To integrate with ACheck21, enter your Gateway Credentials (1) and adjust your Gateway Settings (2) as desired, ensuring that Enable Module is set to "Yes" to activate the integration. Click the Update button (3) to save your changes. 



Note: Once this gateway has been connected, contact Technical Support to enable ACH processing on your account, as this is not enabled by default.



Authorize.net (Auth.net) 


To integrate with Authorize.net, enter your Gateway Credentials (1) and adjust your Gateway Settings (2) as desired, ensuring that Enable Module is set to "Yes" to activate the integration. Click the Update button (3) to save your changes.




Durango


To integrate with Durango, enter your Gateway Credentials (1) and adjust your Gateway Settings (2) as desired, ensuring that Enable Module is set to "Yes" to activate the integration. Click the Update button (3) to save your changes.




iCheck


To integrate with iCheck, enter your Gateway Credentials (1) and adjust your Gateway Settings (2) as desired, ensuring that Enable Module is set to "Yes" to activate the integration. Click the Update button (3) to save your changes.



Note: Once this gateway has been connected, contact Technical Support to enable ACH processing on your account, as this is not enabled by default.



Manual Mode


Manual Mode enables you to mark a transaction as authorized, captured or refunded for reporting purposes without connecting to a payment gateway.


To use Manual Mode, adjust your Gateway Settings (1) as desired, ensuring that Enable Module is set to "Yes". Click the Update button (2) to save your changes.




MonerisCA


To integrate with Moneris for Canadian clients, enter your Gateway Credentials (1) and adjust your Gateway Settings (2) as desired, ensuring that Enable Module is set to "Yes" to activate the integration. Click the Update button (3) to save your changes.




MonerisUS


To integrate with Moneris for US clients, enter your Gateway Credentials (1) and adjust your Gateway Settings (2) as desired, ensuring that Enable Module is set to "Yes" to activate the integration. Click the Update button (3) to save your changes.




NMI


To integrate with NMI, enter your Gateway Credentials (1) and adjust your Gateway Settings (2) as desired, ensuring that Enable Module is set to "Yes" to activate the integration. Click the Update button (3) to save your changes.



Note: If you would like to use this gateway for ACH processing once it is connected, contact Technical Support to enable ACH processing on your account, as this is not enabled by default.



RallyPay


To integrate with RallyPay, enter your Gateway Credentials (1) and adjust your Gateway Settings (2) as desired, ensuring that Enable Module is set to "Yes" to activate the integration. Click the Update button (3) to save your changes.




Stripe


To integrate with Stripe, enter your Gateway Credentials (1), choose your Billing Currency (2) and adjust your Gateway Settings (3) as desired, ensuring that Enable Module is set to "Yes" to activate the integration. Click the Update button (4) to save your changes.




Configuration Options


Using the Configuration Options available, you can adjust the functionality of your payment gateways. Gateway Settings (1) apply to each individual gateway, while Global Configuration Options (2) apply to all gateways.



Gateway Settings


The following settings are available for each gateway:

  • Enable Module (1) - Enable or disable the gateway.
  • Use as Default (2) - Set a gateway as the default option. If you enable multiple gateways, one gateway should always be set as default.
  • Use Custom Receipt (3) - Determine how Xencall handles email receipts.




Use Custom Receipt


When enabled, this feature will display additional Configuration Options:

  • Receipt Template (1) - Select an Email Template to use for generating receipts.
  • Bypass Email (2) - If your payment processor sends receipts, your client may receive 2 receipts. You can enter a generic internal email address in this field to redirect the extra receipt.




Global Configuration Options


Use the Mask account numbers checkbox (1) to hide card or account numbers for security purposes. If you would like to show only a certain number of digits for the number, you can configure this using the Show first 4 digits (2) and Show last 4 digits (3) fields.


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