Xencall Support

Creating Call Results

Get the scoop on how to create new Call Result buttons for your Agents.



Creating Call Results


Xencall enables you to create new Call Results for your Agents to effectively disposition calls.



Create a New Call Result


Navigate to Call Results and click the New call result code link



Set up your new Call Result using the available Configuration Options (1) and click the Save Changes button (2) when done.



You'll now see your new Call Result in the Active Call Results list:


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